Shipping Information
We ship all orders from Australia with care and speed.
Order Processing
All orders are processed within 1–3 business days of payment being received. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email containing your tracking number so you can follow your parcel every step of the way.
Free standard shipping on all Australian orders over $75 AUD
Applied automatically at checkout — no code needed.
Australian Shipping Rates
| Option | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $9.95 AUD |
| Express Shipping | 1–3 business days | $14.95 AUD |
| Free Standard (orders $75+) | 3–7 business days | $0.00 |
Delivery times are estimates and may vary during peak periods.
International Shipping
We currently ship within Australia only. International shipping to New Zealand and other selected countries is coming soon. Join our email list to be the first to know when international shipping becomes available.
Questions?
If you have any questions about your delivery, please reach out to us at hello@queenenvyhair.com.au and we'll be happy to help.